The item may be a factory second. Photos are of actual device. Reference pictures to see what accessories are included in this listing. All devices are factory reset.We are proud of the service and quality of the products we provide. If you have received an item this is defective or damaged, you can return your item within 30 days of ordering. As a full-service company, our goal is to provide 100% satisfaction to our customers, our long-term clients, our employees, and the communities in which we live. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Pools & Spas\Spas & Hot Tubs". The seller is "purpletechnado" and is located in this country: US. This item can be shipped to United States.